State Farm® Insurance Agent Chris Collins

"I had to make quick changes to my policy and Chris helped me get it all taken care of Friday afternoon at 4pm with a smile and kind words. Thrilled to have a trustworthy and caring agent that can cover me in IL AND WI. Thank you, Chris and team!"

"I am grateful and amazed by excellent customer service I have received from Chris Collin's group, specifically Ms. Lori Jean DeSalvo. She is personable and friendly when we speak. She asks the right questions about my needs. She is organized and keeps me updated on policy and programs. Ms. DeSalvo delivers in a prompt and timely manner as well. Thank you Ms. DeSalvo for your hard work!"

"Hello, everyone at this office is a pleasure to work with, but Lori was exceptional when I called today to sort out some challenges! She was kind, while working to address my concerns with grace and updated my information in a timely manner. I was able to get right back to work, issue resolved by close of the lunch hour. ⭐️⭐️⭐️⭐️⭐️"

"Lori was great to work with and helped me with all my questions!"

"Maria is fabulous! She went above and beyond and helping me find the right policy for my needs. I didn’t realize I had a gap and coverage and I’m happy to know that I am now protected. Also know that this agency provides nonowners policies! Thank you again, Maria ."

"Excellent customer service from everyone in this office. They worked deligently on my behalf to challenge a claim decision. Patty is AMAZING and she went above and beyond my expectations to help resolve the claims adjuster’s decision in my favor. Patty took ownership of the matter and provided me timely updates thru out. I highly recommend Chris and his team for all your insurance needs. They really take care for their clients like family."

"They are awful in how they treat long time customers. No regard or respect, just interested in taking your money. They never addressed any of it. Chris can't be bothered, he can't even be bother to eturn your call."

"Lori was awesome as usual these guys are really friendly and very helpful!"

"Fortunately, over the last three decades that I've had policies with Chris, I haven't had to make too many claims. However, the times I did make a claim with Chris and his team, their service was exemplary. They're very courteous, efficient, and fast. I highly recommend Chris and his team for any of your insurance needs. Thank you to Chris and his team for all of your help."

"Great customer service AAA+++"

"I had a request from the new owners of my downtown apartment building to add an addition to my policy or I would be charge a monthly fee….within 15 minutes the change was sent to my inbox all with the help of Lori J DeSalvo of the Chris Collins State Farm Agency….thanks Lori"

"Was transferred to this agency after 50 years with another office. Sherri and Lori are extremely knowledgeable, helpful, and easy to talk to!"

"A State Farm client for 25 years and 9 of those years with Chris Collins. He and the staff made my move from the East Coast transition so smoothly in 2015 by setting up a numbers of accounts. Their personal touch by answering phones, taking time to solve present issues, and overall service is greatly appreciated . Definitely will be a lifetime client !! Thank you all and keep up the GREAT work!"

"Lori at Chris Collins has been a great help in all things especially with installing "Safe and Save." This comment is from Jim Tiger."

"I had the pleasure of speaking with Lori on the phone. She was able to guide me through some important information and recommend multiple useful options. Gino is also always friendly, attentive and professional."

"Fantastic customer service from this team! Everyone is quick to respond and are great communicators. They truly look out for the best interest of their customer."

"Thank you for making me feel like I am your family!!! Sincerely thank you for taking care about me for so many years!!! The greatest thanks to Lori Jean Desalvo for her we’ll come and solve all the problems!!! Love you guys!!! Janute Casey"

"I had to contact the Chris Collins agency for a friend of mine who was in a bad accident. I wasn’t sure where to even begin, but they helped me out with everything. I was truly amazed at how much help they gave me. I highly recommend this agency."

"Chris Collins - State Farm has been my insurance agent since moving to the Chicagoland area in 2009. His staff have always been there for me and my family. Answering questions, filing claims and providing excellent customer service."

"I've been with this agent for three and a half years, and couldn't be happier with the service I've received in that time. I have always been helped quickly and kindly whenever I needed help or clarification on something. They helped me immensely when my building was struck by lightning two years ago! Michael Malone has gone above and beyond multiple times to help me add/change policies, and even to find other agents across state lines when I moved, saving me countless hours of research and vetting. I couldn't be more appreciative of him. If you're looking for convenience, real help, and quick communication, all at affordable rates, look no farther!"

"Excellent insurance company!"

"Lori Desalvo is numero uno. It is because of her that I have returned to State Farm. Her concentrated efforts and her kind and pleasant attitude are nothing but a plus for the Chris Colin’s office."

"Chris & his entire staff are friendly, efficient and professional! They will make sure you have the insurance you need! Highly recommend!"

"Lori really eased my nerves. She is a joy to talk to over the phone. She solved my problem super quickly!"

"Everyone at Chris Collins office is fantastic! Lori will go above and beyond to help anyone out!"