State Farm® Insurance Agent Chris Collins

"This office is pleasant to deal with. Lisa is so nice. She helped me with my concerns."

"We are a health care company and we’ve been with StateFarm (owned by Mr. Chris Collins) for our business insurance coverage for over 20 years! Always helpful and always available. Ms. Patty Lichter, in particular, is very helpful and promptly responds to my request. The customer service I receive is the best. I highly recommend them!"

"Service was great. Quick and easy to add a vehicle to my policy."

"Lori was wonderful. She was so understanding, kind, caring. She was extremely helpful!!"

"I have been a long-term client of this office / agent and received excellent service today from Maria M. She was helpful, empathetic, and extremely knowledgeable."

"Lori J DeSalvo and others on Chris's team are amazing! I've had great conversations with Lori looking for information and it's been a pleasure."

"Absolutely love my agent and his assistants, Lisa and Mike! Great doing business with good people. Highly recommend!"

"Cril Collins and Victor Pizano were very helpful. They were very attentive, responded quickly and accurately, and did a wonderful job. I was very pleased. Thank you!"

"My experience with State Farm has been great from the moment I enrolled. My husband and I were involved in a car accident and I am so pleased at how the incident was taken care of. Everything was done decent and in order! Lisa Petropolis and Chris Collins, thank you both for exceptional customer service and always getting the job done. State Farm insures my car and home and I am one happy customer! Thank you all!"

"Just an Update 8/31/26 .....still working with State Farm and the Chris Collins team ..... had to do a checkin with a possible scam email , and like clock work , my friend Lori at the office , handled my email and concerns , in her usual timely and professional manner ! Thank you as Always Lori , I appreciate you !!!

State Farm customer since I was 16 years old ..... switched to Chris and his team several years ago . Chris is always down to earth and will work with you ! I usually work with Lori , and all I can say is I always receive the best possible service , always nice to converse with ! I have had several SF agents over the years , and this Team is among the best ! Another 5 STAR ⭐⭐⭐⭐⭐ .... Thank You as Always ! Updated 7/10/25

I always have had a great experience working with them, especially Lori ! Thanks again for great service !"

"Robert Adrahtas at Chris Collins State Farm has been awesome from start to finish. He made the whole process easy, answered every question extremely fast, and when I needed something fixed he stayed late on a Friday to get it done and handled everything himself. Responsive, sharp, and actually cares. If you want someone who’s got your back, ask for Robert. 10/10 ✅"

"It is actually a pleasure to call my insurance!!! ALWAYS professional, knowledgeable, kind, helpful and personable!!! I tell everyone about my agent and his AMAZING staff!!! Truly a blessing to have found these beautiful people 💜"

"Long time customer of Chris Collins office - always super helpful and friendly. Just talked with Lisa and she helped me to get my dividend."

"Our family's experience with State Farm and Chris' office has always been great, and special thanks to Brittny for great customer service."

"Fast response when I had a need! Much appreciated!"

"For a very long time we’ve been loyal State Farm holders of many policies and although treated adequately and fairly by our agents over some 50 years, I had a recent terrific experience in courtesy, competence and intelligence from one of Chris Collins’ staff, to-wit, “Lori.”
She was extremely sensitive to my concerns and effectively worked with me in resolving my issue. Lori restored my faith that good service, kindness and patience still exist ((notwithstanding State Farm’s refusal to accept electronic payments depriving its policy holders of a useful convenience!).

The Collins agency has a superb asset in Ms
Lori and we thank her accordingly."

"Sherri and Lori were absolutely amazing! They helped me find the best coverage at the best premium. They were professional, knowledgeable,and made the whole process easy and enjoyable. It was truly a pleasure working with them. Highly recommend!"

"I spoke with Brittny today at Chris Collins State Farm Insurance company. I phoned to get assistance with my condo policy. Brittny was polite, professional, knowledgeable and thorough. I could feel her smile through the phone!!! Excellent customer service and care. We came up with making adjustments to my current plan and I am very pleased.

Go Brittny!!!"

"Lori was super helpful when I had a billing question! Super nice and sweet over the phone. Highly recommend!"

"The staff what can I say one in particular stood out lori jean desalvo polite quick explained everything the reason I keep coming back"

"I had to make some changes to our coverage and chose to go into the office in person. With the wise advice of Lori Desalvo, I was able to make informed decisions. The Chris Collins agency is first-rate, especially with people like Lori. Thank you!"

"I had a state farm for a few years and decided to switch to a different agency. After a nice bill reduction in the first year, my rates skyrocketed and lost any savings. I contacted Mike to see if he could help me out in case I wanted to switch. He compared my policies for home and auto. Pointed out where my coverage was lacking in my policies and found coverage that I didn't need. Then looked into what he could do for me and wound up saving me money in the end with better coverage. It was a no brainer to switch over. I very happy that I took the steps and contacted Mike Malone. He was knowledgeable and patient especially with all the questions I had. I highly recommend that if you are looking for an agent that is a pleasure to deal with. Reach out to him. It will be worth it."

"Chris Collins and his team are really prompt and professional. I never had to look for alternative insurance since they have provided great service over the years for me."

"I don’t know much about insurance; Victor was so so helpful, very patient with all my questions and he guided me through the process very well!"

"I've been a client for years, most times I've needed help I've been attended by Lori Jean DeSalvo, she has been very helpful and kind."