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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Greenman

July 9, 2026

5  out of  5
rating by Richard Greenman
"I had to make some changes to our coverage and chose to go into the office in person. With the wise advice of Lori Desalvo, I was able to make informed decisions. The Chris Collins agency is first-rate, especially with people like Lori. Thank you!"
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Slawomir Plewa

July 8, 2026

5  out of  5
rating by Slawomir Plewa
"I had a state farm for a few years and decided to switch to a different agency. After a nice bill reduction in the first year, my rates skyrocketed and lost any savings. I contacted Mike to see if he could help me out in case I wanted to switch. He compared my policies for home and auto. Pointed out where my coverage was lacking in my policies and found coverage that I didn't need. Then looked into what he could do for me and wound up saving me money in the end with better coverage. It was a no brainer to switch over. I very happy that I took the steps and contacted Mike Malone. He was knowledgeable and patient especially with all the questions I had. I highly recommend that if you are looking for an agent that is a pleasure to deal with. Reach out to him. It will be worth it."
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Vic Burman

July 1, 2026

5  out of  5
rating by Vic Burman
"Chris Collins and his team are really prompt and professional. I never had to look for alternative insurance since they have provided great service over the years for me."
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Cindy Estrada

June 10, 2026

5  out of  5
rating by Cindy Estrada
"I don’t know much about insurance; Victor was so so helpful, very patient with all my questions and he guided me through the process very well!"
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Marcela Monterroso

June 2, 2026

5  out of  5
rating by Marcela Monterroso
"I've been a client for years, most times I've needed help I've been attended by Lori Jean DeSalvo, she has been very helpful and kind."
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Nicole Michael

June 2, 2026

5  out of  5
rating by Nicole Michael
"This review is for our adjuster that was assigned to us from this office. Her name was Christy Mednis. Easily the best adjuster I have ever worked with. She was quick to respond, always answered calls or emails very promptly, and was very thorough in her responses. She truly deserves an award. The week that we filed, there were a ton of other claims filed in the area but it did not affect her efficiency and helpfulness in the slightest. Thank you for all of your help!"
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Claire Cerezo

June 1, 2026

5  out of  5
rating by Claire Cerezo
"I was looking for a new State Farm agent after my previous one retired. I called a dozen different agents and not one picked up the phone until I called Chris Collins’ office. Not only do they pick up the phone, everyone in the office is so nice and genuinely there to help. I have had a fabulous experience from calling with questions to reviewing our policies. They go above and beyond - ie called on a Saturday and Lori was super quick to access what we needed and made it happen in about 5 min. I could not recommend them more!"
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Christine Sleeper

May 20, 2026

5  out of  5
rating by Christine Sleeper
"Excellent customer service and a highly responsive team. Their homeowner and auto insurance rates are very competitive."
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Albania2020 K

May 13, 2026

5  out of  5
rating by Albania2020 K
"Maria was super nice and helpful."
We responded:
"Thank you for the 5 stars. We're glad to hear that Maria was nice and helpful during your visit. Your feedback is greatly appreciated."
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Alisha Ahmed

May 8, 2026

5  out of  5
rating by Alisha Ahmed
"Leaving a review for Brittny! She explained everything about the quote I needed and made sure I wasn't left confused about anything as well as being very kind."
We responded:
"Thank you Alisha! We are so glad Brittny was able to make the process clear and easy to understand. We appreciate you taking the time to share your experience with our team. "
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Michael Formenti

May 8, 2026

5  out of  5
rating by Michael Formenti
"Easy to work with, knowledgeable and quick. Thanks Mike!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Mike made the process easy and quick for you. If you have any more questions or need assistance, feel free to reach out."
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Mark Parkinson

May 6, 2026

5  out of  5
rating by Mark Parkinson
"Wanted to give a shout out to Sheri Fitte!!! This day and age of less human contact, Sheri proved human contact is most appreciated. Her attention to detail and follow up was tremendous. Getting dialogue and counseling in realtime was refreshing. As a longtime policyholder it reminded me of the good old days when a State Farm Agent/Office was a neighborhood friend.
Keep up the great work"
We responded:
"Thank you so much, Mark, for recognizing Sheri's dedication and personal touch! It's wonderful to hear that her attention to detail and real-time support made such a positive impact. We truly appreciate your continued trust and support as a longtime policyholder!"
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Therese Durante

April 30, 2026

5  out of  5
rating by Therese Durante
"Chris Collins staff members, Patty and Sheri, both deserve our unlimited thanks and praise! They recently helped my husband and I with reviewing our Condo By-Laws in terms of liability in connection with damage to a neighbor's condo unit. To say "thanks" is not enough! God bless Chris Collins and ALL of his staff!🙏"
We responded:
"Thank you so much for the five star review and for the incredibly kind words. We’re glad we could help you and your husband review the condo, bylaws, and better understand the liability concerns regarding the potential damage to a neighboring unit. Patty and Sheri will really appreciate the recognition and I’ll be sure to share your message with them."
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Tiffany Cooper

April 25, 2026

5  out of  5
rating by Tiffany Cooper
"Victor was great to work with and explained everything in great detail. I got wonderful rates for full coverage and renters. I would highly recommend!"
We responded:
"Thank you, Tiffany, for sharing your experience! It's great to hear that Victor was able to provide detailed explanations and secure excellent rates for your coverage needs. We appreciate your recommendation!"
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Leo

April 23, 2026

5  out of  5
rating by Leo
"Michael Malone at state Farm was extremely helpful with my new home owner's policy. Very knowledgeable and patiently answered all my questions. Even saved me a little money.
Thanks Mike"
We responded:
"Thank you, Leo, for sharing your experience with Michael Malone. It's great to hear that he was able to assist you with your new homeowner's policy and help you save some money. We appreciate your feedback and look forward to serving you in the future."
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Rayhanna Guillen

April 9, 2026

5  out of  5
rating by Rayhanna Guillen
"Michael was incredibly helpful throughout my process. He was knowledgeable, responsive, and took the time to clearly explain all my options, making everything feel easy and stress-free.
What I appreciated most was his attention to detail and willingness to answer all my questions. It’s clear he truly cares about his clients and provides excellent service.
I highly recommend Michael!"
We responded:
"Thank you, Rayhanna, for sharing your experience with Michael. We're glad to hear that his knowledge and attention to detail made your process easy and stress-free. Your recommendation means a lot to us."
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Nancy heitman

April 2, 2026

5  out of  5
rating by Nancy heitman
"Great office to deal with!"
We responded:
"Thank you, Nancy, for your kind words! We're glad to hear that you find our office great to deal with. If you ever need assistance, feel free to reach out."
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Will Terp

March 31, 2026

5  out of  5
rating by Will Terp
"Very friendly and cooperative staff. I like that they check in from time to time."
We responded:
"Thank you, Will.
We appreciate you recognize our team in the effort we put into staying in touch. We’re always here to help whenever you need it. "
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Bryan Lubash

March 28, 2026

5  out of  5
rating by Bryan Lubash
"Mike Malone spent nearly an hour with me on the phone, reading through policy information to answer my questions. A great help and a great rep."
We responded:
"Bryan, we appreciate you taking the time to share this—Mike takes a lot of pride in making sure everything is clear and thorough. Thanks for trusting our team, and we’re always here if you need anything."
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Lamor Gatenio

March 24, 2026

5  out of  5
rating by Lamor Gatenio
"Best insurance group. I'm so grateful I found them . Entire team top notch. Professional,prompt and always looking out for my family's best interest."
We responded:
"Thank you, Lamor, for your generous review. We're grateful to have the opportunity to look out for your family's best interests and appreciate your recognition of our team's professionalism and promptness. Your support means a lot to us. "
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Joseph Spilberg

March 16, 2026

5  out of  5
rating by Joseph Spilberg
"Best staff ever. Helped me trouble shoot many things over the years. I’ve been a client for over a decade.

***update to this earlier review: Mike was my hero today, helped me figure out what steps to take with an auto incident. Thanks Mike!"
We responded:
"Thanks Joe. We appreciate having you as a customer!!
Chris Collins
State Farm
Park Ridge IL"
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Kyle Sallmen

March 5, 2026

5  out of  5
rating by Kyle Sallmen
"The Chris Collins team is such a pleasure to work with. Always quick to respond and provide above and beyond customer service."
We responded:
"Thank you, Kyle, for your kind words. We're glad to hear that our team's quick responses and dedication to customer service have made your experience a positive one. Your feedback means a lot to us. "
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chesssare33

March 4, 2026

5  out of  5
rating by chesssare33
"Five stars to Brittny!!! I was ablento extend my coverage to a new car in the family within 10-15 mins...she help me to separate for me to save some monthly dollars. She always suggest and give options to get a better informed decision. Thanks so much."
We responded:
"Thank you for sharing your experience with Brittny! It's great to hear she was able to assist you quickly and help you save on your monthly costs. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Loreta Diaz

February 18, 2026

5  out of  5
rating by Loreta Diaz
"We have a great experience with this office.
Maria at this office has been a great help and she takes her time to listen to our needs , concerns, and act accordingly. She is very knowledgeable abd supportive."
We responded:
"Thank you, Loreta, for sharing your experience with us. We're glad to hear that Maria has been helpful and attentive to your needs. Your feedback is greatly appreciated. "
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Ilene Green

February 17, 2026

5  out of  5
rating by Ilene Green
"Detail oriented, responsive, professional , highly recommend."
We responded:
"Thanks for the review, Ilene. All the best to you in the new year!
Chris Collins
State Farm Insurance
Park Ridge, IL "