State Farm® Insurance Agent Chris Collins

"Cril Collins and Victor Pizano were very helpful. They were very attentive, responded quickly and accurately, and did a wonderful job. I was very pleased. Thank you!"

"My experience with State Farm has been great from the moment I enrolled. My husband and I were involved in a car accident and I am so pleased at how the incident was taken care of. Everything was done decent and in order! Lisa Petropolis and Chris Collins, thank you both for exceptional customer service and always getting the job done. State Farm insures my car and home and I am one happy customer! Thank you all!"

"Just an Update 8/31/26 .....still working with State Farm and the Chris Collins team ..... had to do a checkin with a possible scam email , and like clock work , my friend Lori at the office , handled my email and concerns , in her usual timely and professional manner ! Thank you as Always Lori , I appreciate you !!!

State Farm customer since I was 16 years old ..... switched to Chris and his team several years ago . Chris is always down to earth and will work with you ! I usually work with Lori , and all I can say is I always receive the best possible service , always nice to converse with ! I have had several SF agents over the years , and this Team is among the best ! Another 5 STAR ⭐⭐⭐⭐⭐ .... Thank You as Always ! Updated 7/10/25

I always have had a great experience working with them, especially Lori ! Thanks again for great service !"

"Robert Adrahtas at Chris Collins State Farm has been awesome from start to finish. He made the whole process easy, answered every question extremely fast, and when I needed something fixed he stayed late on a Friday to get it done and handled everything himself. Responsive, sharp, and actually cares. If you want someone who’s got your back, ask for Robert. 10/10 ✅"

"It is actually a pleasure to call my insurance!!! ALWAYS professional, knowledgeable, kind, helpful and personable!!! I tell everyone about my agent and his AMAZING staff!!! Truly a blessing to have found these beautiful people 💜"

"Long time customer of Chris Collins office - always super helpful and friendly. Just talked with Lisa and she helped me to get my dividend."

"Our family's experience with State Farm and Chris' office has always been great, and special thanks to Brittny for great customer service."

"Fast response when I had a need! Much appreciated!"

"For a very long time we’ve been loyal State Farm holders of many policies and although treated adequately and fairly by our agents over some 50 years, I had a recent terrific experience in courtesy, competence and intelligence from one of Chris Collins’ staff, to-wit, “Lori.”
She was extremely sensitive to my concerns and effectively worked with me in resolving my issue. Lori restored my faith that good service, kindness and patience still exist ((notwithstanding State Farm’s refusal to accept electronic payments depriving its policy holders of a useful convenience!).

The Collins agency has a superb asset in Ms
Lori and we thank her accordingly."

"Sherri and Lori were absolutely amazing! They helped me find the best coverage at the best premium. They were professional, knowledgeable,and made the whole process easy and enjoyable. It was truly a pleasure working with them. Highly recommend!"

"I spoke with Brittny today at Chris Collins State Farm Insurance company. I phoned to get assistance with my condo policy. Brittny was polite, professional, knowledgeable and thorough. I could feel her smile through the phone!!! Excellent customer service and care. We came up with making adjustments to my current plan and I am very pleased.

Go Brittny!!!"

"Lori was super helpful when I had a billing question! Super nice and sweet over the phone. Highly recommend!"

"The staff what can I say one in particular stood out lori jean desalvo polite quick explained everything the reason I keep coming back"

"I had to make some changes to our coverage and chose to go into the office in person. With the wise advice of Lori Desalvo, I was able to make informed decisions. The Chris Collins agency is first-rate, especially with people like Lori. Thank you!"

"I had a state farm for a few years and decided to switch to a different agency. After a nice bill reduction in the first year, my rates skyrocketed and lost any savings. I contacted Mike to see if he could help me out in case I wanted to switch. He compared my policies for home and auto. Pointed out where my coverage was lacking in my policies and found coverage that I didn't need. Then looked into what he could do for me and wound up saving me money in the end with better coverage. It was a no brainer to switch over. I very happy that I took the steps and contacted Mike Malone. He was knowledgeable and patient especially with all the questions I had. I highly recommend that if you are looking for an agent that is a pleasure to deal with. Reach out to him. It will be worth it."

"Chris Collins and his team are really prompt and professional. I never had to look for alternative insurance since they have provided great service over the years for me."

"I don’t know much about insurance; Victor was so so helpful, very patient with all my questions and he guided me through the process very well!"

"I've been a client for years, most times I've needed help I've been attended by Lori Jean DeSalvo, she has been very helpful and kind."

"This review is for our adjuster that was assigned to us from this office. Her name was Christy Mednis. Easily the best adjuster I have ever worked with. She was quick to respond, always answered calls or emails very promptly, and was very thorough in her responses. She truly deserves an award. The week that we filed, there were a ton of other claims filed in the area but it did not affect her efficiency and helpfulness in the slightest. Thank you for all of your help!"

"I was looking for a new State Farm agent after my previous one retired. I called a dozen different agents and not one picked up the phone until I called Chris Collins’ office. Not only do they pick up the phone, everyone in the office is so nice and genuinely there to help. I have had a fabulous experience from calling with questions to reviewing our policies. They go above and beyond - ie called on a Saturday and Lori was super quick to access what we needed and made it happen in about 5 min. I could not recommend them more!"

"Excellent customer service and a highly responsive team. Their homeowner and auto insurance rates are very competitive."

"Maria was super nice and helpful."

"Leaving a review for Brittny! She explained everything about the quote I needed and made sure I wasn't left confused about anything as well as being very kind."

"Easy to work with, knowledgeable and quick. Thanks Mike!"

"Wanted to give a shout out to Sheri Fitte!!! This day and age of less human contact, Sheri proved human contact is most appreciated. Her attention to detail and follow up was tremendous. Getting dialogue and counseling in realtime was refreshing. As a longtime policyholder it reminded me of the good old days when a State Farm Agent/Office was a neighborhood friend.
Keep up the great work"