State Farm® Insurance Agent Chris Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rayhanna Guillen
April 9, 2026
"Michael was incredibly helpful throughout my process. He was knowledgeable, responsive, and took the time to clearly explain all my options, making everything feel easy and stress-free. What I appreciated most was his attention to detail and willingness to answer all my questions. It’s clear he truly cares about his clients and provides excellent service. I highly recommend Michael!"
"Thank you, Rayhanna, for sharing your experience with Michael. We're glad to hear that his knowledge and attention to detail made your process easy and stress-free. Your recommendation means a lot to us."
Nancy heitman
April 2, 2026
"Great office to deal with!"
"Thank you, Nancy, for your kind words! We're glad to hear that you find our office great to deal with. If you ever need assistance, feel free to reach out."
Will Terp
March 31, 2026
"Very friendly and cooperative staff. I like that they check in from time to time."
"Thank you, Will. We appreciate you recognize our team in the effort we put into staying in touch. We’re always here to help whenever you need it. "
Bryan Lubash
March 28, 2026
"Mike Malone spent nearly an hour with me on the phone, reading through policy information to answer my questions. A great help and a great rep."
"Bryan, we appreciate you taking the time to share this—Mike takes a lot of pride in making sure everything is clear and thorough. Thanks for trusting our team, and we’re always here if you need anything."
Lamor Gatenio
March 24, 2026
"Best insurance group. I'm so grateful I found them . Entire team top notch. Professional,prompt and always looking out for my family's best interest."
"Thank you, Lamor, for your generous review. We're grateful to have the opportunity to look out for your family's best interests and appreciate your recognition of our team's professionalism and promptness. Your support means a lot to us. "
Joseph Spilberg
March 16, 2026
"Best staff ever. Helped me trouble shoot many things over the years. I’ve been a client for over a decade. ***update to this earlier review: Mike was my hero today, helped me figure out what steps to take with an auto incident. Thanks Mike!"
"Thanks Joe. We appreciate having you as a customer!! Chris Collins State Farm Park Ridge IL"
Kyle Sallmen
March 5, 2026
"The Chris Collins team is such a pleasure to work with. Always quick to respond and provide above and beyond customer service."
"Thank you, Kyle, for your kind words. We're glad to hear that our team's quick responses and dedication to customer service have made your experience a positive one. Your feedback means a lot to us. "
chesssare33
March 4, 2026
"Five stars to Brittny!!! I was ablento extend my coverage to a new car in the family within 10-15 mins...she help me to separate for me to save some monthly dollars. She always suggest and give options to get a better informed decision. Thanks so much."
"Thank you for sharing your experience with Brittny! It's great to hear she was able to assist you quickly and help you save on your monthly costs. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Loreta Diaz
February 18, 2026
"We have a great experience with this office. Maria at this office has been a great help and she takes her time to listen to our needs , concerns, and act accordingly. She is very knowledgeable abd supportive."
"Thank you, Loreta, for sharing your experience with us. We're glad to hear that Maria has been helpful and attentive to your needs. Your feedback is greatly appreciated. "
Ilene Green
February 17, 2026
"Detail oriented, responsive, professional , highly recommend."
"Thanks for the review, Ilene. All the best to you in the new year! Chris Collins State Farm Insurance Park Ridge, IL "
Mandy Madsen
February 13, 2026
"I recently upgraded my business policy with State Farm, working with my Customer Service Rep, Maria Machin, and it was a very detailed and lengthy process to be sure that I had the correct coverage for my interior design business. What I learned is that my business is complex and nuanced, so we had a very thorough underwriting process to be sure I’ve covered all of my bases. Through it all, Maria was so professional, timely and helpful with her communication. She made sure that my existing coverage remained until the new policy was implemented. I am glad that she was at the helm to help guide me through this process!"
"Thank you Mandy,for the thoughtful review and trusting us with your business coverage. We’re glad Maria was able to guide you through the process thoroughly and make sure everything was handled the right way from start to finish. "
Molly Medland
January 26, 2026
"Super friendly! Chris and his staff are amazing!"
"Thank you, Molly, for your kind words! We're glad to hear that you found our team super friendly. Your feedback means a lot to us. "
scout webber
January 23, 2026
"Amazing person to work with!"
"Thanks Scout. We like working with you too 😊. "
Sally McCarthy
January 22, 2026
"Maria identified a timing problem with our auto billings, took an interest to wanting to resolve the issue, suggested changes that would eliminate the timing problem, and put forth the effort to put through the necessary changes. Thank you Maria, you are no doubt a valuable asset to the agency. Kevin McCarthy"
"Thank you for the feedback. We're glad Maria was able to problem solve everything for you. Regards, Chris Collins, Agent State Farm Insurance Park Ridge, IL "
Sophia Stienstra
January 21, 2026
"Amazing service!!"
"Thank you, Sophia, for your feedback! We're glad to hear you had an amazing experience with our service. If you need anything else, feel free to reach out. "
Ed
January 20, 2026
"I cannot say enough positive things about my experience with this State Farm agency, especially Maria and Lorie. During what has been an incredibly stressful and emotional time for my family, they were nothing short of exceptional. My daughter was involved in two separate accidents, neither of which were her fault, and both vehicles were totaled. As any parent can imagine, trying to pick up the pieces after something like that is overwhelming. From the very beginning, the care and support we received made a world of difference. I spoke with Lorie on Friday, 1/16, and she was outstanding—responsive, calm, and incredibly helpful. She took the time to make sure everything was moving in the right direction and that nothing was missed. Her professionalism and kindness immediately put us at ease during a very difficult moment. Then today I spoke with Maria, and she truly went above and beyond. Maria was over-the-top kind, patient, thorough, and extremely informative. She walked me through every option, explained things clearly, and helped guide me toward the best possible solution for my family, not just the quickest one. She never rushed the conversation and made it clear that she genuinely cared about helping us, not just processing changes to our policies. Together, Maria and Lorie were phenomenal. They worked seamlessly as a team, and it was obvious they had our best interests at heart every step of the way. In an industry where people are often calling on their worst days, these two set an exceptionally high standard for what customer service should look like. Their dedication, empathy, and professionalism deserve recognition from leadership, and they are the reason I would confidently recommend this agency to anyone. If you’re looking for insurance agents who truly care, take the time to listen, and go above and beyond for their customers, this is the agency to call. Maria and Lorie are absolute standouts."
"Ed: Thank you for taking the time to share your experience. We know how overwhelming car accidents can be & we truly appreciate the trust you placed in our agency to help pick up the pieces. Lori & Maria exemplify the level of care & professionalism we strive to provide. We are very proud of how they supported you every step of the way. Your kind words & recommendation mean a great deal to us & will be shared with everyone in our office. Please don't hesitate to reach out if we can ever assist you again. Chris Collins State Farm Insurance Park Ridge, IL "
Nick Carlucci
January 20, 2026
"This dude is the man! His hospitality is second to none."
"What a great five star review. Thanks so much, Nick "
Muzette Martin
January 20, 2026
"I started with State Farm when I was 18yrs. My father lives by State Farm’s great service. Over the years, I’ve tried other insurance agencies and have come back to State Farm. Great products, great customer service and wonderful staff."
"Thank you, Muzette for being part of the State Farm family for so many years. We truly appreciate the trust that you and your family have placed in us. Hearing that you’ve explored other options and chosen to come back means a great deal to our team. Providing reliable service and great support is what we strive for every day. We are grateful for the opportunity to continue to serve you. Chris Collins State Farm Insurance. "
Riley Carroll
January 17, 2026
"Great service!"
"Happy New Year Riley. Thank you for giving us a 5⭐️review. We appreciate your feedback. "
William Balek
January 16, 2026
"Great rates and even better service!"
"Thank you for the 5⭐️review William. Happy New Year to you. "
Vinny Panzino
January 16, 2026
"Great service, Highly recommend!"
"Thanks Vinny. We really appreciate your 5⭐️review. "
Noah Hasan
January 15, 2026
"Great agent!"
"Thank you for the five star review Noah! "
Rob Heavey
January 14, 2026
"Brittany and Maria were very helpful in getting the insurance that I needed. Would recommend!"
"Thank you, Rob, for your feedback! Brittany and Maria will be glad to hear they were able to assist you with your insurance needs. We appreciate your recommendation. "
Todd Korth
November 1, 2025
"Wonderful agency. The representatives are very knowledgeable and and helpful toward identifying the best and most reasonable insurance for our needs."
"Thank you so much for your kind words Todd. We are thrilled to hear that our team was able to help you find the right coverage. Providing knowledgeable and personalized service is what we strive for every day. We truly appreciate your trust in our agency. Chris Collins State Farm Insurance Park Ridge, Illinois"
mark wang
September 26, 2025
"It has been providing a great service and assistance. I really like it a lot."
"Thank you for the five star review Mark we very much appreciate it. "